Zelocity sells many of their units through retailers. One of our group members was using his Pure Launch unit to fit golfers indoors. According to the Zelocity web site with 12ft of ball flight it can be used indoors. This owner, and many others, had noticed the L/R ball flight calculations were opposite of where the ball was impacting the net. This is one problem in Version 4 of their software and was supposed to be fixed in version 5. Unfortunately version 5, at the time of this writing, still shows an incorrect ball flight. Since he could get no resolution from Zelocity so he made the linked video and sent it to Zelocity and the retailer he purchased it from (Golf Smith in this case). Once Golf Smith had seen the video they immediately offered him a full credit for his purchase. Considering the owner had purchased the unit several months ago he was surprised at this offer. He has since sent the unit back, received his credit and purchased another Launch Monitor. Kudos to Golf Smith for doing what was right by their customer! Those of you that purchased a Pure Launch unit from a retailer and are experiencing the same problem might want to give them a call. Please call Zelocity also and voice your concerns.
Think about it. If L/R ball flight is off this much wouldn’t one of the “measured” and “accurate” parameters have to be off? I personally have checked these findings in an outdoor setting and can verify they are true. L/R ball flight is opposite of what the unit states.
